Privacy Policy

Last Updated: 12/15/2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Subscribe to our newsletter
  • Contact us through our website
  • Create an account or profile
  • Participate in surveys or feedback requests

Personal Information

The types of personal information we may collect include:

  • Email address
  • Name (if provided)
  • Communication preferences
  • UTM tracking parameters (for newsletter attribution)

2. How We Use Your Information

We use the information we collect to:

  • Send you our newsletter and relationship advice content
  • Respond to your inquiries and provide customer support
  • Improve our services and develop new features
  • Analyze usage patterns and preferences
  • Comply with legal obligations

3. Email Communications

When you subscribe to our newsletter, we will send you:

  • A welcome email confirming your subscription
  • Weekly newsletter content with relationship advice
  • Product updates and feature announcements (if subscribed)

Email Tracking

Our emails may include tracking pixels that help us understand:

  • Whether emails are delivered successfully
  • When emails are opened
  • Which links are clicked

This data helps us improve our content and delivery. You can disable image loading in your email client to prevent tracking.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted service providers who help us operate our services (e.g., Resend for email delivery)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

Email Preferences

You can manage your email preferences or unsubscribe at any time by:

GDPR Rights (EU Residents)

If you are located in the European Union, you have additional rights under GDPR:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain processing activities

To exercise these rights, visit our GDPR portal or contact us directly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure hosting infrastructure

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Email subscriptions: Until you unsubscribe or request deletion
  • Email delivery logs: Up to 7 years for compliance purposes
  • Contact inquiries: Up to 3 years after resolution

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience. We use:

  • Essential cookies: Required for website functionality
  • Analytics cookies: To understand how you use our site (Vercel Analytics)
  • Performance cookies: To optimize site performance

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email to our subscribers.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@couplecompass.io
Address: 84/B Szerb utca, 6771 Szeged, Hungary
Response Time: We respond to privacy inquiries within 30 days

12. Legal Basis for Processing (GDPR)

Our legal basis for processing your personal information includes:

  • Consent: When you subscribe to our newsletter
  • Legitimate Interest: To improve our services and communicate with you
  • Legal Obligation: To comply with applicable laws and regulations
  • Contract Performance: To provide requested services